Returns & Exchanges

At dot.cards, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for most items in their original condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Shipping Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Drop Off Package

Affix the label to your parcel and drop it off at any authorized carrier location or schedule a pickup at your convenience.

4

Receive Your Refund

After we receive and inspect your return, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing